Culture is complex. By its very definition, “culture” is almost unreasonably complicated — read just a few lines in a dictionary, and you’ll quickly trip over phrases like “manifestations of human achievement regarded collectively.” Oof. Complex. The intricate nature of “culture” itself is actually one of its largest challenges, as its complexity makes it difficult … Read More

The idea of having “company values” is nothing new. In fact, these days, it’s downright rare to come across and organization without them, even if the organization is very small. But the near-ubiquitousness of company values seems to be equally matched with the unsureness leaders have around how to actually make them useful in practice. … Read More

It’s one of the most common complaints I hear from leaders about the workplace, though it comes in a variety of forms and phrases… “People just don’t do what they’re supposed to do.” “We have an accountability problem.” “I don’t WANT to ‘manage’ people, but I feel like I HAVE to.” But these things are … Read More