Keynote topic: Change
If You Want Change, Stop Changing People
Organizations need to change. When change stalls, leaders blame people (resistance, burnout, disengagement, fear of A.I.) and reach for communication, training, and resilience programs. Josh shows why those “people problems” are so often symptoms of the system around them, and how to start changing the system instead.
Your audience will learn to
- Recognize the upstream cause. Spot when a “people problem” points to something in the system, so you stop treating symptoms.
- Find the leverage points. Follow friction, bottlenecks, and workarounds to the places where a small change makes a big difference.
- Change the conditions. Make the right behaviors easier to sustain, instead of asking people to try harder.
- Start where you have influence. Identify your own sphere of influence (rewards, rules, processes, measures, decisions, or experiments) and make progress without waiting for a full org transformation.
The story behind the talk
Josh spent twenty years trying to improve work through leadership coaching, team development, and building a technology platform. Then he ran a company designed around autonomy, trust, and human energy for about a decade, and it still failed. That failure changed his question from “How do we help people change?” to “What is it about the system that makes current behavior make sense?” The answer became his book, Work Will Kill Us All.


