Everyone wants to know what is going on with business. Rules that have worked for decades no longer seem to apply. 
What if we, as leaders, are missing something HUGE? Something that will change everything?
An interesting lesson in customer interactions, learned from a Terminator.
Just a couple weeks ago — on December 14, 2009, to be exact — one of my favorite thinkers and bloggers, Seth Godin, released a new FREE eBook called What Matters Now. It’s a PDF collection of short, topical blurbs from some of the best writers and idea people around.
