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Umair Haque On Constructive Capitalism

Umair Haque is the Director of the Havas Media Lab, a new kind of strategic advisor that helps investors, entrepreneurs, and firms experiment with, craft, and drive radical management, business model, and strategic innovation. He is also a business blogger at the Harvard Business Review (which is, incidentally, where this bio came from: http://blogs.harvardbusiness.org/haque/). At the Dutch event VINT Symposium Fast Forward in June of this year, he gave the keynote presentation and talked about the idea of "constructive capitalism." (VINT, btw, stands for Vision, Inspiration, Navigation, Trends.) It is a bit lengthy (48 minutes), but definitely worth your time. If you'd rather get just the general idea, I've posted the synopsis from the Vimeo page here:
What’s really different about the world today is the fact that we’re much more interconnected. And when we’re more interconnected, we’re more interdependent. And so the question is, in this radically interdependent world, how do we have to behave to create real value, to create authentic value. Because until we can answer that question, we’re going to see the crisis that we’ve got today, actually intensify. What it really is a kind of a crisis in the way that our organizations behave. So what that means is, we see across industries this pattern of kind of self-defeating, or self-destructive, or value-destructive behaviour, because they don’t know how to do, how to behave any other way. And we don’t seem to be able to overcome that pattern; and so until we can overcome that pattern, I think that the crisis that we see today, even if we bail ourselves out of it, by bailing out the banks, by bailing out the automakers, the crisis will keep on repeating itself, across industries; it will keep on going on until we answer that problem, of very very self-destructing behavior; and so they’re kind of zombies. They know that they have to behave differently to create real value, but they don’t know how to do that, because they haven’t been organized and built in a way to do it. It’s kind of in their very DNA, because the question is not one of strategy, not one of competition but one of institutions. And unless you realize that institutions are what you have to change, you wind up as kind of as a zombie. Why do we see these patterns of destructive behavior going on? I think the reason is actually very simple: capitalism in the way we built it today kind of undercounts costs and overcounts benefits. Many of the costs that we’re now becoming more and more familiar with – social costs, environmental costs, human costs, the costs of unfairness – and it overcounts benefits, that’s kind of a structural flaw, the heart of the way that we built capitalism itself. And what that translates into is that we see this pattern of behavior of where I strive to make myself better off but I’m indifferent to whether you are better off. And if I can do that, then the result is very, very small amounts of real value that are being created, and today we’re facing that fact. The way that we should think about it in the 21st century is that we create the world through out action and through our behavior. So the world is kind of a function of what we do. And when we act in one way, we create one kind of industry, one kind of environment, one kind of world; and when we act in another way, we can create a very different kind of environment, or industry, or world. And so I think the question of “how do we respond to the world”, we have to think about the fact that we are responsible for the actions that we take, because those actions then go on to create the kind of world that then comes back to effect us. And so the challenge in the 21st century is learning to create authentic value, real value. So my question would be is how many of your innovations are really not innovations, how many are really unnovations. So I think the most important question companies can ask themselves today is are we innovating, or are we doing exactly the opposite? Is what we are doing really an improvement?
There are a lot of fantastic ideas in here that I'll be discussing more over the next few months, as some of this subject matter overlaps with what my new book is about. If you'd like to join the discussion as I write, you can visit the page here. P.S. Just in case you don't watch until the very end, Umair's brilliant looking presentation was built by software called Prezi (http://prezi.com/). //

Must-See: The Story Of Stuff

I'll keep this brief, as I'd love for you to consider taking the next 21 minutes to actually watch this video. In The Story Of Stuff, Annie Leonard does a completely masterful job of illustrating how we get all our "stuff," where it comes from and where it goes. To be frank, this might be the most important short film you see all year. Hopefully it will inspire you to pass it along and start the dialogue in your own specific circle. Feel free to watch it here, below, or there's a wonderful interactive presentation on the Story Of Stuff website. //

Unemployment, Greed, & Hope

(I wrote this on January 9, 2009. Figured it was time to post it.) On msnbc.com there’s an interactive map of the US, showing the unemployment rates for each state. I helped my mouse travel around the country, saddened when I noticed my wife’s parents’ home state of Michigan at 7.3%. Everybody knows that Detroit’s been hit pretty hard, but when people you love live there it gets personal, more painful. My home, California, was at 5.6%. Then I realized the top slider was on September of 2007. Not good. With much hesitance, I slid the tracker along the timeline and watched the map change from lighter shades of green to darker hues, grimacing as percentages slowly climbed. Michigan turned to black first—signifying a 8-10% unemployment rate—followed by Rhode Island, and then California. We added South Carolina and Oregon to our glum ranks in November. I realized that today in Michigan, if you have a party at your house with 10 people, one of you doesn’t have a way to pay your bills. // I don’t know if this happens anymore, but when I was a kid we learned a song in school. It started with the lyrics: “God bless America; land that I love. Stand beside her, and guide her through the night with a light from above.” Well, a light to cut through the darkness sounds pretty good right about now. It doesn’t take too much time surfing across the internet news channels to begin to wonder when—or if—we will bounce back from this. And even though you and I might not be suffering, for so many of our brothers and sisters the crisis is already personal, and their anxiety nearly palpable, bleeding from the pictures we see and the stories we read. In six days we’ll have a new president. The weight of the world will transfer to new shoulders and the country will look in his direction for something he’s promised us: hope. And even as the administration shifts, talks will likely continue in the direction towards economic growth being our panacea. But I’m wondering about a few things. For example, wasn’t it at least partially a mentality of a perpetual growth that brought us here, to where we are? Like most strengths, I am afraid that our insatiable thirst for “more” also drags a shadow along with its unmatched productivity: greed. If that’s true, the solution cannot simply be more growth. Perhaps instead, might the way out be a better management of what we already have…? Have you ever known a family to solve their problems by working longer hours? Of course not. So then, why do we think that, as a unified family of Americans, our results would be any different? // As much as I dislike the idea, it’s good for me to remember how rich I am. Honestly, it feels much better for me to go on thinking that I am poor, that I don’t have enough; to compare myself to those who have more than I do. We, as Americans, have a unique opportunity at this point in history to stop and realize some things. To open our eyes to the fortune in our lives. To see the abundance that constantly surrounds us. To consider that maybe it’s time we sing a new song. Maybe God’s already blessed America. And if that is true, instead of recognizing our responsibility to share that abundance with the world, we have instead simply let it inspire a hunger for more… for us. A government cannot solve our problems; it cannot legislate a solution to something that is, at its core, a localized crisis. And as much as I might like him to, Barack is not going to stop by my house and tell me how to manage my money or teach me how to be more generous with it. // Yes, there is hope for us. But it will not dawn with the inauguration of a new president. Hope will come when we, as a family of resilient American brothers and sisters stand tall and accept the responsibility for our own actions. It will come when we wake up and embrace the quiet resolve and mature compassion that recognizes the butterfly effects of our choices and that we, as human beings, were meant to be connected. And that we will need each other if we want to discover a new path for a sustainable and successful life for all of us. Hope will not come searching for us; it will not pop up from an interactive widget on the internet, arrive in the mail with a paycheck, or show up at your door to do your budget. But if we look, I have no doubt that we will find it. //