Josh Allan Dykstra is an optimistic futurist, author, and keynote speaker who helps leaders stop treating system problems like people problems so they can redesign work for what’s coming next. See him weekly on the Hello Tomorrow podcast and check out his new book Work Will Kill Us All: An Optimist's Guide to the Future.
This is a question that gets asked a lot in business, but most times it is crafted to inflict blame or find fault. I think there’s a much more helpful way to approach it…