Almost all approaches to “performance management” are pointless. Why? In a nutshell, they make a fatally flawed assumption about people, which is the belief that we can change our innate wiring.

This is another way of saying if I’m not “performing” there’s something wrong with me. I’m inherently lacking… something— knowledge, skills, effort, tenacity, etc. — and if the organization could simply find a way to fill my deficit, whatever that is, I’d then magically “perform.”

But this approach is the rough equivalent of spending hundreds of millions of dollars on trying to teach fish how to climb trees. Of course fish can’t do this, so the entire asinine process just ends up frustrating you and eventually killing the fish.

Here’s how we do something different…



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