4 November

“The Real Difference Between Leaders And Managers…” In The Huffington Post

Don’t miss my latest article in The Huffington Post! Here’s a little teaser… It’s popular to make a distinction between “managers” and “leaders.” For example, if you were to type “difference between managers and leaders” into Google, you’d get over 20,000 results. (Try it out.) People love to discuss and debate this statement. As the traditional thinking goes, […]

12 May

The Work I Do—And Why It’s Not “Soft”

The Work I Do—And Why It’s Not “Soft”

Originally posted on my consulting firm’s website. We often bump into the idea that the kind of work we do at Forte is perceived as “warm and fuzzy” by businesspeople. (My friend Shawn just expressed something similar on his site.) The work we do isn’t “fuzzy” or “soft,” but this is quite a persistent myth. Let me explain why […]

11 November

What Makes DaVita Amazing

David Hoerman, the chief wisdom officer at DaVita, says, “Our beliefs drive our behaviors, which drive our results. When we all share the same beliefs, the right behaviors follow that benefit our patients, our business and beyond. We call each other on our behaviors that don’t align with those beliefs.” DaVita’s revenue has exploded from […]